LansCRM respects and values your need for online privacy. Therefore, we have established this Privacy Policy (the “Privacy Policy”) to explain what information we collect, how we use, store, and disclose such information. Our goal is to help you make an informed decision about whether to use our software and share your information with us.
LansCRM reserves the right to revise, modify, add, or remove provisions to this Privacy Policy at any time. When changes occur, we will notify you as outlined in our Terms of Service. If we update this Privacy Policy, we will revise the effective date accordingly. By continuing to use the Website and our software after receiving notice of updates, you acknowledge that you have read and understood the revised Privacy Policy.
How does LansCRM collect information?
We collect information when you fill out forms on our website, apply for services or software, communicate with us via email, post, or telephone, or browse and use our website and software. Some methods of collection are automated as you navigate the Website and Software.
What information does LansCRM collect?
Personal Information
We may collect details such as names, addresses, phone numbers, email addresses, payment details, company information, and tax IDs. By registering with your email and phone number, you consent to being contacted via both methods.
Non-Personal Information
We may collect browser type, operating system, ISP, IP address, screen resolution, visited pages, and duration of visits. This may be linked with Personal Information if you register.
User Communications
We may collect emails, letters, forum posts, testimonials, or other communications.
Usage Details
We record usage patterns, time, frequency, and features used to improve our services.
Contents of Your User Account
We store files, emails, and documents in your account securely in the U.S. Backup copies may persist after deletion. LansCRM does not access or disclose your account data except as outlined in this Privacy Policy and Terms of Service.
Payment Information
We request payment information for services requiring payment. Only limited details such as name, billing address, expiry date, and last 4 digits of card are stored. Full financial details are securely handled by our payment gateway providers.
Visitor Details
We log browser type, OS, timezone, referring URL, and error data to improve our website.
Server Information
If you use LansCRM software products, we may collect server details such as license status, server IP, OS, virtualization use, frequently used features, and details provided during technical support requests.
How does LansCRM use information?
We use your information to improve, personalize, and deliver our Website, Software, and Services. This includes account creation, transaction processing, support, newsletters, and product updates. We may use your data for marketing LansCRM products but will not share it for third-party marketing without your consent.
User communications may be used to provide support or services. Non-personal information helps us evaluate and improve our products. Server information may be used to provide support and prevent unauthorized use.
Where is your data stored?
Your data is stored in the United States but may be transferred to other locations. By using our services, you consent to this transfer.
How does LansCRM disclose information?
We do not share your personal data with unaffiliated third parties unless required by law or permitted under this Privacy Policy. We may disclose information during mergers or acquisitions, for compliance, fraud prevention, national security, or law enforcement. We may share information with affiliates and service providers who help us operate, maintain, or improve our services, under confidentiality obligations.
Cookies and Tracking
LansCRM uses cookies to keep you logged in, track usage, and analyze referrals. Google Analytics and Local Storage Objects (HTML5) may also be used. Cookies do not contain Personal Information directly.
External Links
Some website pages contain external links. LansCRM is not responsible for the privacy practices of third-party websites. Please review their privacy policies before sharing information.
Security of Your Data
We take reasonable steps to protect your data. While no system is 100% secure, we will notify you of breaches as required. You are responsible for maintaining the security of your account credentials.
Federated Authentication
You may log in with services such as Google or Facebook Connect, which authenticate your identity and may share limited data like your name and email.
Public Forums and Widgets
Forums, blogs, and testimonials are public, and information you post may be visible to others. Third-party widgets such as social sharing buttons may collect IP and browsing data.
Your Choices and Rights
You may opt out of newsletters via the “unsubscribe” link. Under data protection laws, you have the right to access, correct, or delete your data, restrict or object to processing, and request data portability. Requests can be made to privacy@tumabill.com. You may also file complaints with data protection authorities.
LansCRM as Data Controller
LansCRM acts as Data Controller when determining the purpose and method of processing, including data collected from job seekers, customer representatives, and software users.
Subcontractors and Data Transfers
We may use subcontractors and third-party providers such as Oracle, Google, Microsoft, Amazon, and Cloudflare. If these providers are outside the EU, LansCRM ensures compliance using EU Model Clauses, Privacy Shield, or equivalent mechanisms.
Questions or Complaints
If you have questions or complaints about this Privacy Policy, contact us at privacy@tumabill.com. LansCRM will investigate all written complaints and cooperate with relevant authorities where required.